Terms and Conditions for Blue Cedars
1. Booking and Payment
- Deposit: A 30% non-refundable deposit is required to secure the booking.
- Balance Payment: The remaining balance is due 6 weeks before the check-in date. Failure to pay by this date may result in the cancellation of the booking.
- Payment Methods: We accept payments by credit card and debit card
2. Cancellation Policy
- Cancellation by Guest: If you cancel your booking more than 12 weeks prior to arrival, you will receive a full refund, minus the deposit. Cancellations within 12 weeks of arrival will be charged the full amount.
- Cancellation by Owner: In the unlikely event that we need to cancel your booking, we will notify you as soon as possible and provide a full refund, including the deposit.
3. Check-in and Check-out
- Check-in: Check-in is available from 4:00pm on the arrival day.
- Check-out: Guests must check out by 10:00 am on the departure day. Late check-outs may incur an additional fee.
4. Guest Responsibilities
- Occupancy: Blue Cedars accommodates up to four guests only. No additional overnight guests are permitted without prior approval.
- Damage: Guests are responsible for any damage to the property during their stay. A damage deposit of [specify amount, e.g., £200] is required, which will be refunded within 7 days of departure, provided there is no damage.
- Smoking and Pets: Blue Cedars is a non-smoking and pet-free property.
5. Use of Facilities
- Hot Tub: Guests use the hot tub at their own risk. Please follow the guidelines provided, including appropriate attire and hygiene requirements.
- Outdoor Bar and Cooking Area: Guests are welcome to use the outdoor bar and cooking facilities. Please ensure these are cleaned and left as found.
6. Liability
- The owners of Blue Cedars are not liable for any accidents, injuries, or illness that occur while on the premises or its facilities.
- We are not responsible for the loss of personal belongings or valuables of guests.
7. Complaints and Issues
- Any issues or complaints should be reported immediately to the owners to allow for resolution during the stay.
8. Force Majeure
- We are not liable for any loss, damage, or delay due to events beyond our control, such as natural disasters, strikes, or other acts of force majeure.